Traditional ticketing companies take the spotlight (and your money)
Running an event is hard, and depending on third parties makes it harder.
Handing your ticket sales to an outside ticketing company means losing control of your brand and your cash flow. With NEOPASS, you set the rules.
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Someone else's brand
You end up sending your audience to a page full of another company's logos and your competitors' events.
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Withheld funds
You wait days or weeks after the event to see the money from your sales.
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Data that isn't yours
The ticketing company keeps your attendee list, and you lose touch with your audience.
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Risk of overbooking
If the system sells more places than you have, you are the one facing people at the door.
From idea to door in four steps
A simple process so you can focus on producing your event, not fighting with technology.
You get everything you need to launch and run your next event, with tools built for the day-to-day of a production.
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Step 1
Create your event
Build your event page from blocks (cover, schedule, line-up, FAQ) and set up custom forms.
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Step 2
Publish your store
Apply your logo and colours, and publish on your own subdomain (e.g. yourcompany.neopass.app).
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Step 3
Sell or register
Get paid straight into your account through your payment gateway, or run free registrations with no risk of overbooking.
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Step 4
Run the door
Use any phone with a camera to scan attendees' QR codes quickly.
Everything you need to run things calmly
Tools built for promoters, municipalities and clubs that need full control.
Stop juggling three different systems. NEOPASS brings your operation together, from publishing to closing the door.
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Store and event page with your brand
Your own subdomain, block-based visual design, a private preview before publishing, and test registrations.
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Sales and registrations
Configurable forms (identity documents validated by type, age range, school), atomic inventory that prevents overbooking, discount codes, UTM campaigns and emails with a PDF e-ticket.
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Door and accreditation
QR scanning from several phones at once, alerts for used or voided tickets, and revocable credentials for your staff.
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Team tournaments
Team and roster registration, categories, fixtures, results and a public standings table.
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Reports and operations
Payments straight into your account through your payment gateway, attendee export to CSV, a monthly sales ledger and role-based permissions for your team.
One platform, many formats
It adapts to what you organise.
Whether you run a large event or a local tournament, NEOPASS has the flows your production needs.
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Municipal and school events
Run free registrations with custom forms. Keep the exact capacity and hand out included items, such as T-shirts with stock tracked by size.
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Festivals and concerts
Sell paid tickets under your brand. Create different ticket types and check people in from several phones at the same door.
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Leagues and tournaments
Manage sports competitions. Let teams register, build your fixture and publish results and standings on the tournament page.
Your data and your revenue, under lock and key
Each organisation works in isolation, with its team protected and its audience's data looked after.
Security is not optional at your event. We protect your attendees' information from the form to the door.
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Data isolation
Your organisation's information is kept apart from everyone else's. Your data and your customers' data belong to you.
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Protected access
Mandatory two-factor authentication for your team and bot protection (invisible reCAPTCHA) during sales.
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Privacy by design
Identity document numbers are masked in emails and PDF files to protect your audience's personal data.
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Your own cloud, if you need it
The platform can be deployed on your organisation's own cloud, without depending on any specific cloud provider.
A pricing model that grows with you
No fine print. You pay according to the size of your operation.
You pay a monthly plan for your organisation and a percentage commission on sales. For free events, instead of a commission, you pay a fixed amount per registration.
- Plans set by the number of open events, included tickets and people in your dashboard.
- A quote tailored to the type and size of your productions.
- Your sales money never passes through us: the payment gateway pays straight into your account.
A solution tailored to your organisation
For organisations with special needs, we adapt NEOPASS to their requirements: we design it with you and integrate it into your operation.
- Integration with multiple payment gateways, including the one your organisation already uses.
- Third-party benefit validation: loyalty and points programmes, member or affiliate benefits, and corporate agreements.
- Deployment on your organisation's own cloud.
- Integration with the systems you already run.
Your questions, answered
Everything you need to know before launching your first event.
Answers to what people ask most before opening an event.
Where does the money from sales go?
Funds go straight to your account. NEOPASS does not hold your money: the payment gateway pays your organisation directly.
Can I use my own brand?
Yes. Your store uses your subdomain, your logo, your colours and your story. Even the confirmation emails carry your branding.
What happens if places sell out very quickly?
Inventory holds places for a few minutes while the person fills in their details and confirms them atomically: you never sell more than you have, even with hundreds of buyers at the same time.
How does entry control work?
All you need are phones with a camera. When you scan the QR code, the system instantly tells you whether the ticket is valid, already used or voided.
Does it work for free events?
Yes. You can create free registrations and limit them to one per person using their identity document.
What information can I ask for in the form?
It is configurable. You can ask for an identity document or passport, validated by type (for example, the RUT in Chile), date of birth, emergency contact and consents, among others.
How long does it take to publish an event?
With the block editor you can build your event page and publish it the same day.
Can I test everything before opening to the public?
Yes. You can create a preview with a private, temporary link and make test registrations that are voided before opening.
Which payment methods do you accept?
Payments are processed through a payment gateway connected to your organisation's account. In the enterprise version we integrate multiple payment gateways, including the one you already use.
In which languages can my attendees see the page?
The public side of the platform is available in Spanish and English.
Can you adapt NEOPASS to special requirements?
Yes. In the enterprise version we adapt the platform to what your organisation needs: multiple payment gateways, third-party benefit validation—such as loyalty programmes, member benefits or corporate agreements—, integration with your systems and deployment on your own cloud.
Take control of your next event today
Stop giving away your brand and your money. Talk to our team and see how NEOPASS helps you run flawless events.
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